Login to your account on the app
Settings > Change plan > Select the plan > Confirm
If you're on a monthly plan and switch to a different one, the change will take effect at the start of your next billing cycle on the 2nd of the following month.
Contact our CS team
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If you want to switch from a Rogers plan to a Telus plan, or vice versa, please contact out customer service team.
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If you wish to switch from a Monthly plan to a Prepaid plan, or vice versa, please contact our customer service team.
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