If your plan is on Rogers network, you will not be able to check your data usage if it has been less than 30 days since activation. If you want to check your data usage, please follow these two methods:
1.
Device setting :
iPhone User: Settings - Cellular - Check on the Current Period of the data usage amount.
(Remember to “reset statistics” on the 2nd of every month, when the monthly billing cycle starts)
Samsung User: Settings -Connections - Data usage
(Please make sure you are setting up the usage period to begin on the 2nd of each month to the 1st of the next month.)
2.
A third-party app
We strongly advise you to download PhoneBox mobile app on the Apple Store or Google Play store to check your data after the first 30 days of activation.
Or you could download a third-party App to track the data usage for the moment when you are not able to see the data usage.
(Please make sure you are setting up the usage period to begin on the 2nd of each month to the 1st of the next month)
"Mydatamanager is a third-party mobile application that is tracking data based on the usage of VPN. The information generated by the application may be inaccurate and can't be used as a sole reliance method when it comes to data tracking".
If the problem you are experiencing is not resolved by following this guideline, please contact the PhoneBox customer support team for further assistance.
Email services@gophonebox.com
Toll-Free 1-855-886-0505
LiveChat gophonebox.com
KakaoTalk PhoneBox
PhoneBoxLINE @phoneboxcanada
Whatsapp 1-403-966-2412
WeChat phonebox canada